Photo prints and photo products
When you order digital prints, photobooks, calendars and posters online, we'll print them and send them to you via courier within one working day. You should receive your products 1-2 days after placing your order.* Other products such as canvas prints are likely to take up to 10 working days.
You can also choose to pick up your prints from one of our two Auckland stores within one working day of placing your order but please call to arrange your pick up time.
Cameras and Accessories
We normally ship cameras and accessories on the same day they're ordered online. You should receive your item(s) 1-2 days after placing your order.*
If the product you've ordered is not in stock, we will contact you to notify you of the expected delivery date.
Please choose your purchases carefully as we do not have to refund if you change your mind. This policy is in compliance with the Consumer Guarantees Act.
If the goods are faulty they will be dealt with via the manufacturers warranty.
Payments made through Vision Photos will appear as Kodak Express on cardholder statements.
*We will make every effort to ensure you receive your order on time; however, we cannot be held responsible for postal delays.